Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you create an account on heybajii and use any part of the platform — including deposits via bKash, Nagad, or Rocket. Access and eligibility depend on your local law and the regions we currently support.

Account holder rulesbKash, Nagad, Rocket wallet termsEligible regions onlyAccount suspension conditionsHow to raise a dispute
heybajii Read These Terms Before You Open an Account
TERMS CONTACT

Reach Us About Any Terms Question

If a specific clause is unclear, or if you believe your account has been actioned incorrectly under these terms, contact our support team directly. We handle terms-related queries through live chat, email, and our account help channel — raise the issue with your account ID and we will review it.

Live Chat Open the chat widget from any page while logged in. Quote your account ID and the clause you want clarified — our team will respond and log the conversation.
Email Support Send your query to our support address with your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account and reply accurately.
Account Help Channel For urgent account restrictions under these terms, use the account help channel in your dashboard. Responses cover suspension reasons, reinstatement steps, and document requests.
HOW WE OPERATE

How heybajii Handles Your Account Under These Terms

We apply these terms consistently across every account. When a rule is enforced — whether it is a wallet verification hold or an access restriction — the reason is logged against your account and available to you on request. Here is how we handle the areas that matter most.

Wallet Verification

Your bKash, Nagad, or Rocket number must match the name on your account. We check this at the first withdrawal request and flag mismatches for manual review before funds move.

Account Security

Login requires an OTP sent to your registered mobile number. We do not store your wallet PIN or share your account details with third parties outside of what these terms permit.

Activity Retention

Deposit, bet, and withdrawal records are retained to resolve disputes. You can request a statement of your account activity by contacting support with your account ID.

Terms Change Process

When we update these terms, we post the revised version here with the effective date. We do not notify every account individually, so checking this page periodically is your responsibility.

Common Questions About These Terms

These questions cover what our terms mean for your account day-to-day — from wallet rules to how we handle account closures and disputes.

No. Your wallet number — whether bKash, Nagad, or Rocket — must be registered in your own name. Shared or third-party numbers will be flagged and may result in a withdrawal hold.

The updated terms apply from the date posted on this page. Continuing to use your account after that date means you accept the changes. We recommend checking this page when you receive any account notification.

Contact support via live chat or email with your account ID and a description of the action. We will retrieve the log entry and respond with the reason and any steps available to you.

The same terms apply across all regions, but access to heybajii depends on local law where you are. It is your responsibility to confirm eligibility in your specific location before using the platform.

Yes, under circumstances listed in these terms — including identity mismatches, suspected multiple accounts, or access from ineligible regions. You may request the reason and a review through the account help channel.

Transaction and activity records are retained for dispute resolution. The retention period follows our internal policy. Request a copy of your records at any time through support using your registered account details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.